Psicología-Tesis de Pregrado

Permanent URI for this collectionhttps://dspace.ucuenca.edu.ec/handle/123456789/45870

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Browsing Psicología-Tesis de Pregrado by Subject "Agotamiento laboral"

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    Niveles del síndrome de burnout en personal de la salud femenino de las áreas de emergencias y medicina crítica del Hospital de Especialidades José Carrasco Arteaga Cuenca-Ecuador, 2024-2025
    (Universidad de Cuenca, 2025-02-24) Crespo Fernández, Daysi Maribel; Armijos Lupercio, Jackeline Andrea; Peña Contreras, Eva Karina
    Health care settings, particularly emergency and critical care units, are high-demand environments that involve stressful situations capable of significantly affecting healthcare personnel, potentially leading to burnout syndrome or occupational exhaustion. The general objective of this research was to determine the levels of burnout syndrome in female healthcare personnel working in the emergency and critical care units of the José Carrasco Arteaga Specialties Hospital in Cuenca, Ecuador, based on sociodemographic variables. This study is descriptive, quantitative, cross-sectional, and non-experimental. The population consisted of a total of 90 women, including medics, nurses, and nursing assistants. Data collection was carried out using an Ecuadorian validation of the Maslach Burnout Inventory [MBI-HSS] for healthcare personnel and sociodemographic card. The results showed that the predominant dimension in the population was Exhaustion and Depersonalization (EE/D), with higher averages among young women (25-34 years old), divorced, childless, with longer tenure and work experience, and significant values in those with less work experience. In Personal Accomplishment (PA), lower averages appeared in individuals aged 35 to 44, single, with two children, 11 to 15 years of work experience, and little tenure in the workplace. By areas, critical care medicine showed more specific levels of (PA), while in emergency care, greater dispersion and extreme cases were observed in both dimensions. According to roles, female doctors exhibited higher levels of (EE/D), while nurses showed higher levels of (PA). Overall, there is no clear presence of burnout syndrome.