Diseño de interfaz de una aplicación móvil para simplificar y optimizar los procesos de revisión técnica vehicular de Cuenca

Abstract

This curricular integration work, is a proposal that seeks to improve and digitize the processes related to the RTV through the design of a graphical, intuitive and functional interface. This application is designed to make it easier for users to perform tasks such as paying the RTV, scheduling appointments, checking the status of procedures and accessing the revision history. The project started with the collection of information to identify the main problems faced by users during the RTV process, followed by a peer analysis and bibliographic research related to interface design, user experience and vehicle processes. The methodology used was based on the structure proposed by Garrett in his book “The Elements of User Experience”. In addition, techniques such as moodboards, card sorting, information architecture and interactive prototyping were complemented, following the recommendations of User Interface Design and Evaluation (Hassam, Y.). The final result, supported by the previous research and added to the knowledge acquired in the Graphic Design career, consisted in the development of a high fidelity prototype that offers an integral digital solution. This design not only improves the user experience by making it more fluid and pleasant, but also significantly reduces the time and effort required to perform vehicle procedures.