Niveles de resiliencia en el personal operativo de servicios de atención a emergencias en Cuenca en el periodo 2022

Abstract

Resilience is the ability of a person or group of individuals to project themselves into the future, despite the destabilizing events they encounter in various aspects of their lives. The current study evaluated the levels, factors, and dimensions of resilience in the operational personnel of an emergency care service in Cuenca, period 2022. The research was developed using a descriptive quantitative and a cross-sectional research, in which 73 female and male participants intervened. The results reflected that the population has high levels of resilience, the "personal competence" factor was found with high scores in the male gender and the dimensions according to gender, economic satisfaction and time of service provision were found to "perseverance” and “self-confidence” accordingly. It is concluded that the population presents an adequate development of resilience; however, due to the multiple demands that arise in the workspace, it is necessary to implement programs that are aimed at strengthening this capacity and promoting mental healthcare.