Person:
Arcentales Carrión, Rodrigo Nicanor

Birth Date

1984-05-15

ORCID

0000-0002-9700-8898

Scopus Author ID

57212385480

Afiliación

Universidad de Cuenca, Cuenca, Ecuador
Universidad de Cuenca, Facultad de Ciencias Económicas y Administrativas, Cuenca, Ecuador

País

Ecuador

Job Title

Profesor (T)

Last Name

Arcentales Carrión

First Name

Rodrigo Nicanor

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Search Results

Now showing 1 - 10 of 11

Key performance indicators for the supply chain in small and medium sized enterprises based on balance score card
(2020) Llivisaca Villazhañay, Juan Carlos; Jadán Avilés, Diana Carolina; Guamán Guachichullca, Noé Rodrigo; Arcentales Carrión, Rodrigo Nicanor; Peña Ortega, Mario Patricio; Sigüenza Guzmán, Lorena Catalina
A supply chain is a network of interaction between different actors, and indi-cators govern its behavior. The current research deals with the analysis and ranking of critical indicators for the supply chain in small and medium-sized enterprises (SMEs). To this end, firstly, a systematic review of supply chain management indicators for SMEs was carried out. Using data sources such as Scopus, ProQuest, and Google Scholar, 189 metrics were selected. Then, through practical and methodological filters, this number was reduced to 149. To organize these indicators, both models, the Balanced Scorecard (BSC) and the Supply Chain Operations Reference (SCOR-model), were used to connect company strategies to their performance. Secondly, these measures formed part of a questionnaire answered by 30 SME experts. From their responses, critical indicators were evaluated through Principal Component Analysis (PCA), resulting in 50 key indicators. Finally, these indicators were ranked using the Technique for Order Preference by Similarity to Ideal Solution (TOPSIS). For SCM in SMEs, findings indicate that the primary key perfor-mance indicators (KPIs) are cash flow, satisfaction rate, inventory rotation, and exchange of information through the supply chain.
Indicators to evaluate elements of industry 5.0 in the textile production of MSMEs
(Springer Science and Business Media Deutschland GmbH, 2022) Vásquez Salinas, Bernarda Michelle; Flores Sigüenza, Pablo Andrés; Sigüenza Guzmán, Lorena Catalina; Sucozhañay Calle, Dolores Catalina; Arcentales Carrión, Rodrigo Nicanor
Textile MSMEs are going through a period of instability and greater difficulty in executing their operations due to factors derived from the pandemic, globalization, policies, and environmental and social needs. This is driving companies to abandon classic methods and turn to the use of innovative concepts as manners to promote sustainability and resilience. One of these concepts is Industry 5.0, which, according to the European Commission, focuses on sustainable manufacturing and operator well-being and complements Industry 4.0 as it seeks to improve factory efficiency through technology by placing the human being at the center of development. At the same time, it minimizes environmental and social impacts and enhances resilience. Aware that implementing these new trends is a challenge for MSMEs, this study contributes to the generation of indicators to evaluate elements of Industry 5.0 in the textile production of MSMEs, supporting the development and implementation of strategies focused on this area. The construction of the set of indicators is based on a 3-phase framework that consists of doing a systematic literature review, selecting the indicators by a process of analysis and comparison, and expanding their characteristics through elaborating data sheets. As part of the results, 172 indicators completed a rigorous selection and validation process. These will serve as the basis for developing sustainable, resilient, and human-centered production models that can be carried out in future research
Generic model of processes for assembly companies as a benchmarking strategy for decision making
(2021) Luzuriaga Andrade, Mara Alejandra; Sigüenza Guzmán, Lorena Catalina; Apolo Aguilar, María Daniela; Guamán Guachichullca, Noé Rodrigo; Arcentales Carrión, Rodrigo Nicanor
En un mercado exigente, las empresas requieren manejar sus procesos de manera eficiente y adecuada para competir en el mundo industrial y lograr la satisfacción de los clientes. Este artículo presenta la creación de un modelo genérico de procesos de ensamblaje y un modelo administrativo basados en subprocesos comunes tanto operacionales, estratégicos y de apoyo llevados a cabo en empresas de ensamblaje. Para este fin, el estudio tomó como referencia datos levantados en cuatro casos de estudio, pertenecientes al sector de televisores, tarjetas electrónicas, bicicletas y motocicletas, los mismos que permitieron la diagramación del modelo en una herramienta basada en la metodología de Gestión de Procesos de Negocio, BPM. Los resultados fueron validados con procesos operacionales, estratégicos y de apoyo de productos afines y no afines obtenidos de la literatura para mostrar que los procesos del modelo generado pueden tener subprocesos comunes como también diferentes. Estas comparaciones permitieron analizar y establecer ideas de mejoramiento de los procesos de ensamblaje.
Analysis of Production Costs: An Approach to Decision-Making
(FEMIB 2023, 2023) Lucero Hurtado, Lisseth Estefania; Sigüenza Guzmán, Lorena Catalina; Arcentales Carrión, Rodrigo Nicanor; Reino Chérrez, Fabiola Susana; Tapia Quezada, Bryan Sebastian
Due to competitive growth, companies need to have a cost system that allows them to identify all the costsincurred in the production process. Furthermore, it is necessary to know the company's needs and productioncharacteristics for its implementation. That is why the present investigation analyzes the production costs inan Ecuadorian textile SME dedicated to manufacturing and commercializing lingerie for the home. This studyaims to identify a cost model that adapts to the characteristics and needs of the organization, both economicaland productive. The methodology is based on a) organizational knowledge and information gathering, b)analyzing the production costs, and c) establishing the optimal cost model proposal. The findings indicate thatthe textile SME does not have a production cost system that allows timely decision-making. Thus, the studyproposes implementing a cost system for operations since it best adapts to the characteristics and needs of thecase study. Furthermore, this system aims to optimize the entity's internal processes, allowing timely decisionmaking,both strategic and productive.
Models, guidelines and trends for process quality management: a literature review
(Springer, 2020) Guacho Ayala, Anthony Steve; Jara Molineros, Ana Carolina; Sigcha Quezada, Erik Alejandro; Arcentales Carrión, Rodrigo Nicanor; Sigüenza Guzmán, Lorena Catalina; Jara Molineros, Ana Carolina
Although process quality management is a mainstay for achieving success in business, it does not have a unique concept that helps its definition and application. This is due to a large amount of information that can be found in the existing bibliography, resulted from the countless diversity of opinions and theories that have emerged over time. Consequently, the difficulty to find a solid and valid pronouncement that serves as a basis to build a model of process quality management was one of the reasons to perform this work, intending to define which components or guidelines to be considered for management. With this goal in mind, a systematic literature review has been performed to cover most of the theories and models currently existing around the concept of quality management. This research covers a period of ten years, between 2009 and 2018, focusing on the industrial sector. Among the main results, it has been possible to establish the identification of the most used models of quality management, the most important guidelines, and the main benefits or challenges for the integration of a process quality approach within strategic management.
Levantamiento de procesos en industrias de ensamblaje de bicicletas usando BPMN e ISO
(Universidad Técnica del Norte, 2018) Castro Cambizaca, José Fernando; Rodas Gavilánes, Jessica Priscila; Colina Morles, Eliezer Null; Sigüenza Guzmán, Lorena Catalina; Arcentales Carrión, Rodrigo Nicanor; Castro Cambizaca, José Fernando
Currently, the organizational structure of companies has determined changes in their concept, defining all organizations as a network of interconnected and interrelated processes in order to maximize customer satisfaction. Given this, a process-based approach eliminates traditional departmental barriers, changing functional and individual vision by departments to a global vision that reveals how macro processes are related to each other. The purpose of this study is to describe the development of strategic, operational and supporting processes of a bicycle assembly company, in order to have a detailed knowledge of the current situation of the organization. To meet this objective, the processes were first identified through interviews and observations. The information was documented in process sheets based on the ISO 9001 standard and flow diagrams using BPMN notation. Finally, the critical subprocesses were established through statistical analysis, finding, for example, that the critical subprocess in the assembly of bicycles is painting. In total, 395 subprocesses and 3363 activities were executed. The main conclusion is that the mapping of processes allows to efficiently and effectively manage the resources allocated for each activity, reducing costs and maximizing profits.
Leading change: a multiple-case study of leadership practices in Latin American universities
(IATED, 2018) Sucozhañay Calle, Dolores Catalina; Sigüenza Guzmán, Lorena Catalina; Arcentales Carrión, Rodrigo Nicanor
Universities have to develop in a highly complex environment, which shapes their structural and organisational characteristics. In this context, academic leaders not only have the challenge to forecast future trends but also to implement the changes needed to achieve this future. The specific causes of change success or failure have been a topic of much debate in the organisational literature. One of the lessons learned by researchers related to effective change is that leadership is a key element to achieve successful change. Although the effects of leadership on the results of change initiatives are still not well understood, research provides support for a positive link between leadership and effective implementation of change. In fact, some researchers posited that good management is a sine qua non condition to get a successful change, but leadership is what really makes the difference between the success and failure of change. However, more empirical research is needed to understand the actual practices performed by leaders. The article analyses what leadership practices perform the leaders and which of them contributes to successful leadership in university change processes. To this end, a qualitative multiple-case study was utilised. A multiple-case study design has all the advantages of a single-case design; but using several case studies, this replication enhances the validity and credibility of the findings. Six change processes in two universities were analysed. Data collection, in each case, was accomplished through direct observation, analysis of secondary documents and in-depth semi-structured interviews. Data analysis was carried out in two steps: first, a within-case analysis, and then a cross-case analysis. Matrixes were built in order to organise and summarise the data. To ensure the quality of the research, member checking, and data and researcher triangulation were performed. The results showed three important aspects of successful leadership. Firstly, leaders have to maintain good relationships with the stakeholders, which could be achieved by transformational leadership behaviours. Secondly, they have to be able to manage the administrative aspects. And finally, they have to hold the capacity to implement changes that solve the “wicked problems” of the university. Nevertheless, it was also found that leaders, most of the time, have ‘no room to lead’ and/or to learn how to make desired changes work. They are so busy complying with bureaucratic procedures that they have little time left to lead. Besides, most of the time, they are appointed without having the leadership qualities required and are rarely trained in the management of change in complex organisations such as universities. Taken together, these findings contribute to a better understanding of the leadership role to promote successful change in Latin American Universities.
Time-driven activity-based costing in the assembly industry
(2020) Vedernikova, Olga; Sigüenza Guzmán, Lorena Catalina; Pesántez, Johanna; Arcentales Carrión, Rodrigo Nicanor
Costs and their determination play a critical role in all manufacturing companies. The traditional costing system has received criticism resulting from the arbitrary allocation of indirect manufacturing costs. As an important initiative to address its weaknesses, new costing methods such as the Time-Driven Activity-Based Costing (TDABC) have emerged. Unfortunately, up to our knowledge, no investigations have been applied in analyzing assembly companies thoroughly nor considering all the processes necessary to obtain the final products. This article explores the TDABC application in the assembly industry through comparison with traditional volume-based costing by focusing on manual and semi-automatized production. Since the research is descriptive, a multiple-case study design was implemented in the assembly of televisions, motorcycles, and printed circuit boards. The developed methodology allowed determining the existence of factory overhead and direct labor cost variances between two different cost accounting systems, which also affected the unit cost of the products. Findings also highlight the benefits of TDABC application in the assembly industry, along with the shortcomings and future potential of research in this area.
Management tools for process mapping and modeling in assembly industry
(978-303094261-8, 2022) Arcentales Carrión, Rodrigo Nicanor; Colina Morles, Eliezer Null; Sucozhañay Calle, Dolores Catalina; Duran, Regina; Sigüenza Guzmán, Lorena Catalina
In a highly globalized world affected by economic policies and a latent COVID-19 pandemic, companies need to organize or reorganize to achieve efficient operations. The correct management of organizations has led their administrators to adopt resourceful management models that guide their activities towards fulfilling their objectives. Thus, management tools have been presented as an effective alternative to control processes and activities. According to a previous study, the main tools that allow process mapping and modeling are Business Process Management (BPM), Business Process Reengineering (BPR), and Event Process Chain (EPC). This article analyzes their characteristics based on compatibility and affinity with four case studies dedicated to the assembly industry using this previous study. In addition, the advantages and disadvantages of the three tools related to the possible adaptability in the four companies are studied. This work uses qualitative qualification matrices, which answer specific questions, determine the potential improvement of organizational management, and create a methodology for mapping and modeling processes.
Process mapping and modeling: a theoretical tool analysis
(2020) Arcentales Carrión, Rodrigo Nicanor; Colina Morles, Eliezer Null; Sucozhañay Calle, Dolores Catalina; Durán, Regina; Sigüenza Guzmán, Lorena Catalina
The technological development and continuous changes in economic policies have motivated looking for greater efficiency in all levels of an organization. Organizations include in their management improvements that facilitate the control of their processes and activities. In this sense, management tools for process mapping and modeling have a positive influence on the companies’ performance since their inclusion encourages the improvement and optimization of daily activities. However, there is evidence of disadvantages in the application of some adopted methods. This paper analyzes the weaknesses and strengths of the available management models and tools to cover three specific purposes. Firstly, exploring different tools and models for process mapping and modeling used in business management. Secondly, prioritizing tools that enable their integration with the ISO standard and process costing systems. Finally, establishing the advantages and disadvantages of prioritized tools, as well as their main characteristics. To this end, this work contemplates a theoretical analysis and comparison of the methods Business Process Management (BPM), Business Process Reengineering (BPR), and Event Process Chain (EPC).