Ingeniería de Empresas-Tesis de Pregrado

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Análisis y propuesta de la arquitectura organizacional de la Coordinación Administrativa Financiera de la Universidad de Cuenca
(Universidad de Cuenca, 2021-08-23) Serrano Cevallos, Katherine Estefanía; Mora Pacheco, Pedro Fabián
A public organization is a group of people who seek a common goal, its purpose is the development of a product or the provision of a service, without profit. Therefore, it is necessary that they have an adequate Organizational Architecture, as it is the basis for their operation. In this architecture elements such as: Decision Making, Remuneration and Results Evaluation Systems are handled. It has been noted that these elements are failing in the Financial Coordination, since they have presented problems. This descriptive-analytical research, with a mixed approach, aimed to analyze and propose the Organizational Architecture of the Financial Administrative Coordination. The instruments used were a survey, a semi-structured interview and primary information. The results reflect that the decision-making variable presents drawbacks when assigning and dividing tasks, due to its way of execution. Regarding the remuneration system, it was detected that the majority of employees agree with their remuneration, but request incentives, which are not necessarily monetary. Likewise, with regard to the results evaluation system, it was known that the servers have not been evaluated regarding their performance