Facultad de Ciencias de la Hospitalidad

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Browsing Facultad de Ciencias de la Hospitalidad by Subject "Accesibilidad"

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    Accesibilidad para personas con discapacidad visual en hoteles boutique de la ciudad de Cuenca. Análisis de casos: Hotel Mansión Alcázar y Hotel Santa Lucía
    (2015) Mejía Guaraca, Jackeline Monserrath; Galarza Torres, Marcela Alexandra
    The present investigation is an analysis of accessibility for people with visual disabilities in Boutique Hotels in the city of Cuenca, for this had been selected two cases:MansiónAlcázar Hotel and SantaLucía Hotel. It was based on the "Guide to accessibility for people with visual disabilities" done by ONCE. This work consisted in a fieldwork, where each area from the hotels was studied following the parameters established in the guide, usinga rating system fulfill or non-fulfill. At the end of the investigation it was determined that Mansion Alcazar Hotel has a degree of accessibility of 70%, while Santa Lucia Hotel reaches 80% accessibility.
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    Análisis de los portales web de los hoteles boutique en la ciudad de Cuenca
    (2013) Plaza Marín, Tania Patricia; Auquilla Melendres, Carlos Andrés; Galarza Torres, Marcela Alexandra
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    Atención a las personas con discapacidad y movilidad reducida al medio físico en tres atractivos de la ciudad de cuenca y su relación con las normas INEN
    (2015) Cabrera Orellana, Andrea Marcela; Palomeque Urgilez, Ana Gabriela; Serrano López, Ana Lucía
    This paper aims to determine if there is a proper access for people with disabilities and reduced mobility to three tourist attractions in the city of Cuenca, in order to know the level of inclusion that the city offers for this vulnerable group society. The correct access to all goods and services is an enshrined right in the Constitution of the Republic, (National Constituent Assembly), which seeks to incorporate people with special needs in different social activities, providing easier access to it. The three tourist centers analyzed in here are: Catedral de la Inmaculada Concepción, Catedral del Sagrario, and La Plaza de las Flores, considered essential places to visit in the historic center of the city, the level of accessibility compliance is also going to be verified as determined in INEN standards. Having identified the shortcomings in accessibility in the three aforementioned centers, the application of the INEN technical rules arises, thereby seeking to open inclusive tourism field, as well as skills enhancement in attention to this segment.
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    Condiciones del turismo accesible para visitantes con Síndrome de Down en el Museo Pumapungo de la ciudad de Cuenca, Ecuador
    (Universidad de Cuenca, 2024-09-17) Berrezueta Herrera, Daniela Carolina; Lozano Contreras, Paola Elizabeth
    Accessible tourism within the city of Cuenca, located in the province of Azuay in southern Ecuador, has a greater focus on physical disabilities, without considering other disabilities such as intellectual disability. For this reason, this study aims to analyze the conditions of accessible tourism for visitors with Down Syndrome at the Pumapungo Museum in Cuenca. In this context, the present research has a qualitative, observational, exploratory and/or descriptive approach and cross-sectional approach. Participant observation was used as tools, as well as structured and semi-structured interviews with visitors with Down syndrome, their respective teachers and parents, as well as museum administrative staff. The research determined that accessibility conditions are shaped by activities, elements, infrastructure adaptations, practices, personnel, and financial resources. It was concluded that the Pumapungo Museum has some of these conditions, however, according to the perspective of visitors with Down Syndrome and their companions, the facilities could be accessible if improvements were implemented. On the other hand, from the perspective of the administrative staff, one of the biggest challenges they face is the lack of financial resources that limit actions in favor of accessibility within the museum. Finally, recommendations that can be considered to generate accessible environments are presented.
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    Estrategias de mediación turística para la accesibilidad de personas con discapacidad auditiva en el museo Pumapungo de la ciudad de Cuenca
    (2018) Andrade Ríos, Paúl Fernando; Espinoza Figueroa, Freddy Edgar
    This research work arises from the need to create a communication environment suitable for people with hearing disabilities in the Pumapungo Museum in Cuenca, providing participatory strategies through experiential recommendations and factors that would help the museum. To achieve this, interviews were conducted to a person with hearing impairment and also to the Pumapungo´s director, as well as a diagnostic on the current accessibility of the place, surveys, to subsequently generate strategies for tourism mediation and a validation of a final proposal of a script on mediation. The methodology used is framed within the theoretical research, qualitative phases (interviews and group validation) and a quantitative phase(surveys), in a participatory and experiential way to know the real necessities of people with hearing disabilities within the museum. Different strategies were obtained divided in activities, which give way to 12 projects. The research process shows that people with hearing disabilities have a motivation, knowledge of the Spanish language, recommendations for an inclusive museum, however, when they have visited the museum they do not have the necessary conditions to have an accessible visit and, therefore, they prefer a sign language interpreter who can help with their visit; on the other hand, it is proposed a validated script on mediation that could help the understanding of the museum by people with hearing impairment.