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Browsing Publicaciones by Author "Abrahao, Silvia"

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    Empirical evaluation of a method for monitoring cloud services based on models at runtime
    (2021) Abrahao, Silvia; Cedillo Orellana, Irene Priscila; Insfran, Emilio; Vanderdonckt, Jean
    Cloud computing is being adopted by commercial and governmental organizations driven by the need to reduce the operational cost of their information technology resources and search for a scalable and flexible way to provide and release their software services. In this computing model, the Quality of Services (QoS) is agreed between service providers and their customers through Service Level Agreements (SLA). There is thus a need for systematic approaches with which to assess the quality of cloud services and their compliance with the SLA. In previous work, we introduced a generic method for Monitoring cloud Services using models at RunTime (MoS@RT), which allows the monitoring requirements or the metric operationalizations of these requirements to be changed at runtime without the modification of the underlying infrastructure. In this paper, we present the design of a monitoring infrastructure that supports the proposed method with its instantiation to a specific platform and reports the results of an experiment carried out to evaluate the perceived efficacy of 58 undergraduate students when using the infrastructure to configure the monitoring of cloud services deployed on the Microsoft Azure platform. The results show that the participants perceived MoS@RT to be easy to use, useful, and they also expressed their intention to use the method in the future. Although further experiments must be carried out to strengthen these results, MoS@RT has proved to be a promising monitoring method for cloud services.
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    Towards a monitoring middleware for cloud services
    (Institute of Electrical and Electronics Engineers (IEEE), 2015) Cedillo Orellana, Irene Priscila; Insfrán, Emilio; Abrahao, Silvia; Jiménez Gómez, Javier
    Cloud Computing represents a new trend in the development and use of software. Many organizations are currently adopting the use of services that are hosted in the cloud by employing the Software as a Service (SaaS) model. Services are typically accompanied by a Service Level Agreement (SLA), which defines the quality terms that a provider offers to its customers. Many monitoring tools have been proposed to report compliance with the SLA. However, they have some limitations when changes to monitoring requirements must be made and because of the complexity involved in capturing low-level raw data from services at runtime. In this paper, we propose the design of a platform independent monitoring middleware for cloud services, which supports the monitoring of SLA compliance and provides a report containing SLA violations that may help stakeholders to make decisions regarding how to improve the quality of cloud services. Moreover, our middleware definition is based on the use of models@run.time, which allows the dynamic change of quality requirements and/or the dynamic selection of different metric operationalizations (i.e., calculation formulas) with which to measure the quality of services. In order to demonstrate the feasibility of our approach, we show the instantiation of the proposed middleware that can be used to monitor services when deployed on the Microsoft Azure© platform.