Elaboración de un instructivo basado en la comunicación, aplicado a un Guía Nacional del Turismo

Abstract

The goal of the present work is to become a support tool for tourist guides and other people involved with touristic activities. This work develops issues regarding the skills in guiding techniques, which are presented in a precise and objective manner in this project. We detail all of the aspects that allow us to clear doubts and answer questions through practical and opportune ideas. It is based on bibliographic investigation and on the personal experience of the people who are involved in this activity. The Instructive for the development of communication techniques in guiding was carried out taking into account the performance of the people who work in this area, who are the most representative aspect in Tourism and Communication, and that is why we intend to highlight the work of the tourist guide.