Propuesta de mejora de la gestión institucional al Registro de la Propiedad del Cantón Cuenca con enfoque a la transformación digital

Abstract

This integrative project focuses on proposing improvements to the institutional management of the “Registro de la Propiedad del Cantón Cuenca”. The institution currently operates with an outdated Manual of Processes and Procedures and Statute. This situation arises because the institution is aiming to modernize and transition towards digitization. The primary objective of the project was to propose improvements to the key operational processes of the "Registro de la Propiedad", with a particular focus on digital transformation, in order to achieve greater institutional efficiency. This was done through the development of technical guidelines and standards. A qualitative research methodology with a cross-sectional design was employed. The project development focused primarily on identifying key stakeholders, conducting an institutional diagnosis of existing processes, proposing updates to the Organic Statute of Process Management, and revising the Manual of Processes and Procedures. The final goal was to design an improvement proposal. Based on the analysis and work carried out, the final deliverable is an improvement proposal that focuses on updating the Statute and the Manual of Processes and Procedures to enhance process efficiency and clarity within the institution.