Inteligencia emocional y autoeficacia en trabajadores de la empresa Practi-car de la ciudad de Cuenca, en el período 2022-2023

Abstract

Emotional intelligence is the ability to recognize one's own and others' emotions, while self-efficacy are beliefs in a person's abilities to organize and execute the action resources necessary to produce certain achievements, therefore, emotional intelligence and self-efficacy are shown as predictors of teamwork. Therefore, this research aims to describe the levels of emotional intelligence and general self-efficacy of the workers of the Practicar company according to their sociodemographic variables. In turn, identify emotional intelligence according to its dimensions and the general perceived self-efficacy of employees. The research was developed with a quantitative approach, with a cross-sectional, non-experimental design. Two instruments were used: Emotional Intelligence Scale (WLEIS-S) with a Cronbach's alpha .83 to 0.90 and the General Self-Efficacy Scale in the Spanish version Bäbler, Schwarzer and Jerusalem with a Cronbach's alpha between 0.79 and 0.93. The sample was 61 employees made up of 40 men and 21 women from different branches. The results obtained reveal that the participants obtained a high value in the emotional assimilation dimension (M=6.3; SD= 0.8) compared to the interpersonal perception dimension (M=5.5; SD=1.0). Also, they present on average a high EI value. Furthermore, they have a high mean value regarding self-efficacy (M=35.5; SD= 3.3). It is recommended to conduct more research on EI and self-efficacy in the work context at a national and international level.