Evaluación de la cultura organizacional de una institución pública de la ciudad de Cuenca

Abstract

The investigation of the Evaluation of the Organizational Culture of the District of Education 01D02 of the city of Cuenca had as objective to describe the perception on the organizational culture of the servers of this institution. The investigation was framed with a quantitative approach, descriptive scope, the instruments used for the collection of the information were the sociodemographic record and the questionnaire on organizational culture of Denison (1994).The questionnaire collects information in 60 items for the measurement and evaluation of the organizational culture. It is a self-administered instrument, simple and quick application and easy to understand. The population was composed of 48 servers, men and women who work within the dependencies of the 01D02 Education District of the city of Cuenca. The results obtained based on the proposed objectives show that the organizational culture of the institution is a culture with opportunities for strengthening; that is, the institution has significant strengths that will serve as support to revert the areas with the most deficient development levels. It was identified that the characteristic of the best valued organizational culture is the implication given that the servers perceive that they fulfill an important role within the institution and that they can influence in the decision making within it. On the other hand, the least valued characteristic is the mission that indicates that the institution lacks a clear strategic orientation and therefore the servers do not have an address in their work.