Análisis de la rotación del personal, su incidencia financiera y propuesta de un plan de mejora en Britexpro Cía. Ltda.

Abstract

The main objective of this integrative project is to analyze employee turnover, its financial impact, and propose an improvement plan at Britexpro Cía. Ltda, a Cuenca-based textile company that has experienced high turnover in its operations department in recent years. This situation represents not only a loss of continuity and efficiency in production processes, but also a direct impact on the work environment and organizational costs. To address this issue, the employee turnover rate for the period 2021-2024 was first calculated in order to gauge the magnitude of the phenomenon and demonstrate its behavior over time. Subsequently, through surveys of current and former employees, the main internal and contextual factors that influence the decision to terminate their employment relationship with the company were identified. Likewise, the processes related to turnover were surveyed in order to estimate their financial impact, considering three fundamental components: direct costs, temporary reduction in labor costs, and loss of productivity during the adaptation period of new personnel. Finally, an improvement plan was designed, which responds to the causes identified in the surveys and is aimed at strengthening talent retention, promoting professional development, improving the work environment, and reducing turnover levels through viable and sustainable strategies.