Desarrollo de una guía de indicadores para la cadena de suministro en la agroindustria de la región andina: caso de estudio agroindustria de quinua

Abstract

Agri-food supply chains in the Andean context lack an integrated system to measure and assess their environmental, social, economic, and resilience performance. This research proposes a comprehensive indicator guide to serve as a reference model for organizations in this context, providing rural associations with a common evaluation language. The development of the proposed guide followed four stages: (1) a systematic literature review of 543 documents, from which 219 preliminary indicators were extracted; (2) classification and operationalization of indicators by element (sustainability and resilience) and dimension; (3) validation of indicators using a one-round Delphi method applied to a group of 14 experts from the relevant fields, resulting in a refined portfolio of 166 validated indicators; and (4) development of standardized methodological sheets, including formulas, variables, reference scales, and data collection routes. The model guide proposes indicators based on two core elements: sustainability and resilience, each with their respective dimensions. It is designed as a flexible structure, allowing each organization to adjust scales, frequency, and metric scope according to its production context. A demonstration of the guide's application was carried out through a proposed set of indicators, from which a critical subset of 32 indicators was derived, based on the SCOR-DS model (level 1) and the sustainability and resilience elements, aiming to link the various processes within the agri-food supply chain under analysis. The proposed guide strengthens data-driven decision-making and offers a replicable framework to enhance the sustainable competitiveness of agri-food supply chains in the Andean region.