Manual de procesos y plan de mejora de los subsistemas de gestión de talento humano en la Empresa Pública Municipal de Servicios de Cementerios, Sala de Velaciones y Exequias del Cantón Cuenca EMUCE EP

Abstract

Organizations are currently facing new challenges, new trends, where the strategic management of human resources is a differential factor for the success of the organization, taking into account that the human factor is the pillar of the entire organization, so it is necessary to keep it committed, trained and equipped with the necessary tools for the execution of its tasks. In this context, a process manual and improvement plan of the human talent subsystems for the Empresa Pública Municipal de Servicios de Servicios de Cementerios, Sala de Velaciones y Exequias del Cantón Cuenca EMUCE EP was elaborated, with the objective that the activities are developed in an optimal way, avoiding unnecessary tasks, deleting the execution of the subsystems and processes executed empirically, thus increasing the productivity of the employees of the institution and contributing to the achievement of the strategic objectives of the organization. For this purpose, it was elaborated by means of descriptive research, through techniques such as: observation, documentary research, interviews, surveys for the survey of process and strategies for the improvement of human talent management. Within this structure, the manual was developed in relation to four subsystems such as: integration of human resources, organization, maintenance and development of human resources considered strategic for the administration of human talent.