Person:
Sucozhañay Calle, Dolores Catalina

Birth Date

1980-03-28

ORCID

0000-0003-4930-2176

Scopus Author ID

37062142900

Afiliación

Universidad de Cuenca, Cuenca, Ecuador
Universidad de Cuenca, Facultad de Ciencias Económicas y Administrativas, Cuenca, Ecuador
Universidad de Cuenca, Departamento de Espacio y Población, Cuenca, Ecuador

País

Ecuador

Organizational Units

Organizational Unit

Facultad de Ciencias Económicas y Administrativas

La carrera de Economía inicia sus actividades en 1960, al crearse la Escuela de Ciencias Económicas anexa a la Facultad de Jurisprudencia y Ciencias Sociales, hasta que en 1967 obtiene su propia categorización de facultad. Conformada por las carreras de: Administración de Empresas, Contabilidad y Auditoría, Economía, Ingeniería de Empresas, Marketing y Sociología; la Facultad de Ciencias Económicas y Administrativas cuenta con una misión investigadora de especialización profesional y servicio universitario. Su gestión se centra en la formación de profesionales y especialistas en los niveles de grado y posgrado, el desarrollo científico y tecnológico, así como, el análisis crítico y propositivo, orientados a resolver los problemas nacionales y regionales, en las carreras y áreas de su competencia. El contar con Certificación de Acreditación Internacional ACBSP con un alto porcentaje de docentes e investigadores con PhD y sus vínculos con instituciones afines, le otorgan reconocimiento y nivel académico de prestigio.

Job Title

Profesor (T)

Last Name

Sucozhañay Calle

First Name

Dolores Catalina

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Search Results

Now showing 1 - 10 of 16

Process mapping and modeling: a theoretical tool analysis
(2020) Arcentales Carrión, Rodrigo Nicanor; Colina Morles, Eliezer Null; Sucozhañay Calle, Dolores Catalina; Durán, Regina; Sigüenza Guzmán, Lorena Catalina
The technological development and continuous changes in economic policies have motivated looking for greater efficiency in all levels of an organization. Organizations include in their management improvements that facilitate the control of their processes and activities. In this sense, management tools for process mapping and modeling have a positive influence on the companies’ performance since their inclusion encourages the improvement and optimization of daily activities. However, there is evidence of disadvantages in the application of some adopted methods. This paper analyzes the weaknesses and strengths of the available management models and tools to cover three specific purposes. Firstly, exploring different tools and models for process mapping and modeling used in business management. Secondly, prioritizing tools that enable their integration with the ISO standard and process costing systems. Finally, establishing the advantages and disadvantages of prioritized tools, as well as their main characteristics. To this end, this work contemplates a theoretical analysis and comparison of the methods Business Process Management (BPM), Business Process Reengineering (BPR), and Event Process Chain (EPC).
Transformational leadership and stakeholder management in library change
(Igitur Utrecht Publishing And Archiving Services, 2014-01-01) Sucozhañay Calle, Dolores Catalina; Zhimnay Valverde, Cristian Fabián; Sigüenza Guzmán, Lorena Catalina
This article aims to analyse the role of library managers as change agent when implementing Library 2.0, using transformational leadership and stakeholder management approaches. To do so, a case study in a Latin American academic library was performed. The experiences acquired for a period of six years were analysed, during which three library managers were involved in managing change. Qualitative data from documents, interviews, and observations were collected, and qualitative analysis methods were used to obtain in-depth understanding of the change process. Results show that lack of transformational leadership and stakeholder management contribute to delayed implementation and limited adoption of innovations. Although library managers recognized the importance of different stakeholders to implement changes, they did not apply systematic and proactive strategies to define and manage them. All in all, library managers should be trained as change agents, with emphasis on transformational leadership and stakeholder management skills.
Indicators to evaluate elements of industry 5.0 in the textile production of MSMEs
(Springer Science and Business Media Deutschland GmbH, 2022) Vásquez Salinas, Bernarda Michelle; Flores Sigüenza, Pablo Andrés; Sigüenza Guzmán, Lorena Catalina; Sucozhañay Calle, Dolores Catalina; Arcentales Carrión, Rodrigo Nicanor
Textile MSMEs are going through a period of instability and greater difficulty in executing their operations due to factors derived from the pandemic, globalization, policies, and environmental and social needs. This is driving companies to abandon classic methods and turn to the use of innovative concepts as manners to promote sustainability and resilience. One of these concepts is Industry 5.0, which, according to the European Commission, focuses on sustainable manufacturing and operator well-being and complements Industry 4.0 as it seeks to improve factory efficiency through technology by placing the human being at the center of development. At the same time, it minimizes environmental and social impacts and enhances resilience. Aware that implementing these new trends is a challenge for MSMEs, this study contributes to the generation of indicators to evaluate elements of Industry 5.0 in the textile production of MSMEs, supporting the development and implementation of strategies focused on this area. The construction of the set of indicators is based on a 3-phase framework that consists of doing a systematic literature review, selecting the indicators by a process of analysis and comparison, and expanding their characteristics through elaborating data sheets. As part of the results, 172 indicators completed a rigorous selection and validation process. These will serve as the basis for developing sustainable, resilient, and human-centered production models that can be carried out in future research
Análisis del proceso de institucionalización de la participación ciudadana en Ecuador
(2023) Pacheco Lupercio, Fernanda Lucía; Sucozhañay Calle, Dolores Catalina; Paño Yáñez, Pablo José
The extended constitutional process Ecuador has undergone since 2007 for the approval of its new Constitution and its subsequent application generated high expectations in the specific area of democratic development as the so-called citizen participation systems were implemented at the local level. This article offers a qualitative analysis based on documentary sources and infor-mation extracted from interviews and discussion groups with politicians, technicians and citi-zens, to understand the characteristics and achievements of the process of institutionalization of citizen participation and to assess its democratic quality. In spite of the good practices in the area of social participation, the results offer a scenario of highly institutionalized weak democ-racy, with little progress in terms of the direct and participatory democracy established in its Constitution.
Toward a sustainability balanced scorecard for managing corporate social responsibility: a conceptual model
(Springer, 2021) Cabrera Barbecho, Fanny Narcisa; Sigüenza Guzmán, Lorena Catalina; Guamán Guachichullca, Noé Rodrigo; Sucozhañay Calle, Dolores Catalina; Vanegas Peña, Paúl Fernando; Sucozhañay Idrovo, Gabriela Carolina
The Sustainability Balanced Scorecard (SBSC) allows companies to track organizational operations and measure their impact on company objectives. To monitor the impact of Corporate Social Responsibility (CSR) activities and ensure its alignment with the company’s strategy, CSR elements need to be integrated into the organization’s dashboards. The main goals of this study are threefold: (1) identify the main CSR elements and the proposal of an analysis scheme for CSR’s strategies; (2) assess local and regional CSR implementations using the previously identified elements, and (3) incorporate the identified CSR metrics into a management dashboard based on the findings of the previous steps. Both a systematic literature review and in-depth analysis of case studies were used in this study. The results show that four elements: principles, dimensions, stakeholders, and means can be applied to analyze CSR strategies consistently. In addition, a structure for a management dashboard that incorporates subcategories and indicators for the assessment of sustainable CSR strategies aligned with the company goals is proposed.
The effectiveness of inter-municipal cooperation for integrated sustainable waste management: a case study in Ecuador
(2022) Villalba Ferreira, Mario Emmanuel; Sucozhañay Calle, Dolores Catalina; Scholten, Peter; Dijkstra, Anneke Geske
There is an increasing awareness that effective waste management is essential for transitioning towards a circular economy and achieving sustainable development goals. Scholars have studied inter-municipal cooperation (IMC) as a governance solution with the potential to generate economies of scale and reduce financial costs in waste management. However, previous research has not yet focused on measuring the effectiveness of different types of cooperation on social and environmental outcomes. We analyse the effect of different types of IMC, ranging from indirect to collaborative, on Integrated Solid Waste Management (ISWM) indicators. Our embedded qualitative case study in the emerging metropolitan region of Cuenca-Azogues (Ecuador) found that municipalities that invested in more complex cooperation types achieved better integrated waste management performance, particularly on final disposal, citizen participation, inclusion of recyclers and environmental sustainability.
Management tools for process mapping and modeling in assembly industry
(978-303094261-8, 2022) Arcentales Carrión, Rodrigo Nicanor; Colina Morles, Eliezer Null; Sucozhañay Calle, Dolores Catalina; Duran, Regina; Sigüenza Guzmán, Lorena Catalina
In a highly globalized world affected by economic policies and a latent COVID-19 pandemic, companies need to organize or reorganize to achieve efficient operations. The correct management of organizations has led their administrators to adopt resourceful management models that guide their activities towards fulfilling their objectives. Thus, management tools have been presented as an effective alternative to control processes and activities. According to a previous study, the main tools that allow process mapping and modeling are Business Process Management (BPM), Business Process Reengineering (BPR), and Event Process Chain (EPC). This article analyzes their characteristics based on compatibility and affinity with four case studies dedicated to the assembly industry using this previous study. In addition, the advantages and disadvantages of the three tools related to the possible adaptability in the four companies are studied. This work uses qualitative qualification matrices, which answer specific questions, determine the potential improvement of organizational management, and create a methodology for mapping and modeling processes.
Manual de Indicadores de Sostenibilidad en las MiPyMEs textiles en el Ecuador
(Universidad de Cuenca, 2023) Merchán Piedra, Daniel Felipe; Sucozhañay Calle, Dolores Catalina; Ontaneda Jiménez, Diego Danny; Sigüenza Guzmán, Lorena Catalina; Sigcha Quezada, Erik Alejandro; Vásquez Salinas, Bernarda Michelle; Vanegas Peña, Paúl Fernando; Reino Chérrez, Fabiola Susana
The impact of managers' personality on task and relationship conflict: The moderating role of family and non-family business status
(2024) Sucozhañay Calle, Dolores Catalina
When it comes to organizational conflict in (small) family businesses, managers’ personality has received little attention. We investigated the relationship between managers’ personality traits (Big Five) and their perceptions of task conflict and relationship conflict in two types of firms (family vs. non-family business). We collected data from 103 managers in small firms (56 family firms and 47 non-family firms) in Ecuador. Our findings show that family firms have less relationship conflict compared to non-family firms. Managers’ personality seems to play a key role in perceiving conflicts. Particularly, managers’ openness and extraversion are related to less perceived conflict. Introverted managers in non-family businesses perceive more relationship conflict than those in family businesses. Implications for theory and practice are discussed.
Informe ejecutivo de resultados del proyecto de investigación ¿por qué las víctimas no denuncian? Cifra no denunciada del delito y su relación con el perfil de la víctima, el tipo del delito y la geografía de los hechos delictivos
(Universidad de Cuenca, 2021) Machado Arevalo, Maria Antonia; Arias Pallaroso, Francisco Alexander; Fernandez Landivar, Jimmy Xavier; Sucozhañay Calle, Dolores Catalina; Parrizas Siles, Paz Macarena
The objective of the project was to analyze the unreported figure and its relationship with the profile of the victim, the type of crime and the geography of criminal acts in the canton of Cuenca. This research starts from a multidisciplinary entry that proposes the immersion between various disciplines to visualize the holistic understanding of a social phenomenon. The research approach is quantitative and the field of study is the canton of Cuenca.