Levantamiento de procesos en la empresa Austroimagenes de la Corporación Médica Monte Sinaí

Abstract

Competitiveness today makes those who are not satisfied with what we are, we set more ambitious goals. The company "AUSTROIMAGENES" of Mount Sinai Medical Corporation is one of the most recognized and preferred nationwide. The present research I have done recording processes using the process-analysis diagram of the man who plotted the different stages of the work to be fulfilled in a certain function. I used to develop the symbolism of ISO: 9000 more than apply in different processes, saves writing and to express more clearly and accurately the analyzed. This work leads to decrease the waiting time in the delivery of requested imaging studies and improve their processes. Process management will help improve productivity, where customer satisfaction is the "business reason" to design innovative operational and administrative processes, which are implicit, developed and diagrammed in this research.