Satisfacción de los usuarios con los servicios de enfermería prestados en el Centro de Salud Paraíso, Cuenca 2011

Abstract

This research aims evaluate the user satisfaction with nursing services Health Center 2011 Paraiso Cuenca

It is a descriptive quantitative because it was applied, surveys and is not subject to any experimentation, for referring to people, events, processes, natural and social relations that took place in a time and place identified successes and problems of satisfaction of nursing services given in the Health Center "Paraiso" Cuenca.

Was taken into account for this research to users who attended the health center over 18 years. Giving a total population size of 1274 people, which gave a sample size of 153 respondents, applying statistical formula. As for the results can indicate a 75.53% of users who received care in the CSP are satisfied, and 24.47% expressed dissatisfaction. At the end of our study it was found that all users who attend receive care at the Health Center "Paraiso" a small percentage of people are dissatisfied-as, while a high-os say they are satisfied with nursing care.