Diagnóstico de la cultura organizacional del área administrativa de la Prefectura del Azuay en el año 2013

Abstract

ABSTRACT The main objective of the following document is to diagnose the organizational culture of the Prefectura of Azuay. The analysis is based on four criteria: culture identity, leadership, conflict management and communication. Organizational Identity comprises of values, rituals, symbols and attitudes that influence the behavior of each member in the organization and the organizational processes. It is relevant to diagnose and understand both the positive and negative aspects of this interaction, including the conclusions and recommendations from the study issued eight years ago, as it will enhance the productivity of this institution. The investigation is divided into three chapters: the first describes the Prefecturadel Azuay, the conceptual framework and the methodology; the second evaluates the existing culture and the third chapter compares the previous study with the current along with conclusions and recommendations.