Determinación del grado de contribución de los Corresponsales Solidarios ubicados en el Ecuador a la sostenibilidad de la Cooperativa de Ahorro y Crédito Jardín Azuayo en el periodo 2015-2019

Abstract

The present integrative project establishes "to determine the degree of contribution of the Solidarity Correspondents located in Ecuador to the sustainability of the Credit Union Jardín Azuayo in the period 2015-2019", an analysis of the operation that has been generated since the implementation of the service. In the development of the study, the general background of the institution is presented to generate a perspective of the entity and later describe what the correspondent service entails, the installation and operation processes that are included in it. In addition to this, the application of methodological tools such as the design, management and systematic control of processes, mapping foundations, revenue and cost analysis, project formulation and evaluation, analysis of operational flows, project evaluation criteria, on the other hand, qualitative inquiry with the collection of data through surveys to obtain information regarding the perception of correspondents and users in relation to the service. Finally, the collection of data and the information obtained leads us to generate a perspective regarding the sustainability provided by the solidarity correspondents to the Credit Union Jardín Azuayo, we will generate the relevant conclusions and recommendations.