Análisis de la gestión del talento humano en el sector de cooperativas de ahorro y crédito de la ciudad de cuenca y propuesta de diseño de un modelo de gestión de talento humano por competencias. Caso de aplicación Cooperativa de Ahorro y Crédito Educadores del Azuay, periodo 2015

Abstract

Human talent management competency is an alternative for increasing professional performance and thus a way to maximize individual and collective capacity to induce create value in the different processes of an organization. In this context, this research aims to analyze the management of human resources in the sector of the credit union in the city of Cuenca; and propose the design of a Model Talent Management Competency for the credit union Educators Azuay. For compliance specific, such as targets were raised: Basing concepts and methodology for designing the model, analyze the management of human talent in the field of Credit Union City of Cuenca, analyze the current situation of Management Human talent in the credit union Azuay Educators; and finally develop the design of the proposed model. For this purpose, it was used as a methodological strategy research of both quantitative and qualitative, using techniques and tools such as interviews and questionnaires, the same as were applied to the representatives of the different cooperatives, who provided relevant data for the study. As results of this research could identify observable and unobservable behaviors of human talent. Similarly, skills related skills, abilities and attitudes of the institution case study.