Auditoría de gestión a los procesos de crédito y cobranza, en la Cooperativa de Ahorro y Crédito Jardín Azuayo, oficina Cuenca-Ricaurte, por el período comprendido entre el 1 de enero al 31 de diciembre del 2015

Abstract

The objective of this titling work is to carry out an Audit of Management on Credit and Collection Processes in the Savings and Credit Cooperative Jardín Azuayo which is located in Cuenca-Ricaurte Office, it will be for the period between January 1st to December 31th , 2015; where it will be evaluated by the efficiency in the management of its processes that are carried out by the entity as well as it will determine the economy and efficiency in the management of resources and the achievement of their institutional objectives.

This work was applied theoretical bases, legal and internal regulations, analysis and collection of information which was used through interviews with directors and employers of the institution. Besides it had a reviewing of the physical files and database, where allowed to find the weaknesses in the credit and collection processes in Cuenca-Ricaurte Office.

It was issued an audit report because of the findings that contain the results in order to improve the efficiency, effectiveness, and economy in these processes, as well as the application of corrective measures by the administration.