Auditoría al sistema de gestión de calidad en la Empresa Fideos Paraíso de la ciudad de Cuenca, período 2016

Abstract

The Quality Management System currently in companies is an important factor in the strategic planning of the same, since it allows to manage the processes in a more efficient and effective way, allowing to fulfill in this way the objectives and goals set. For this reason, audits specialized in examining the Quality Management System of companies are carried out, as an instrument to evaluate the way in which internal and external processes are executed, allowing to improve the total quality of the companies, satisfying the needs and expectations of the clients. The audit as such proposes certain phases that allow having a general knowledge of the company and processes to be audited, planning activities, executing them and finally issuing a report detailing the non-conformities found in relation to the ISO norm. This project proposes to establish points of improvement within the processes of the company Fideos Paraíso, allowing them to achieve quality and future certification.