Desarrollo e implementación de la documentación en los procesos del laboratorio de control de calidad en la Planta Industrial Guapán perteneciente a la UCEM-CEM de acuerdo a la norma ISO/IEC 17025:2005

Abstract

This work has been performed in the quality control laboratory of Guapán plant, for the purpose of organize and optimize process documentation made here, in accordance with ISO / IEC 17025 "General requirements for the competence of testing and calibration laboratories "and lay the groundwork for an accreditation process. In reference to the first chapter an overview of the company and the ISO / IEC 17025, its history, quality policies, mission and vision of it , a brief description of laboratory The second chapter is dedicated to the literature review about the documentation in organizations, We study the way to manage documents, which must be documented, hierarchy of each and recommendations to consider when you are making these, also accreditation process is described In the third chapter we concentrate on the status of documentation in the laboratory, taking special care in each non-conformity reported in the audit, Weexplaint the way that we worked, and the documents created The fourth chapter focuses on the document for quality manual of laboratory, where the most relevant parts are: policy, quality objectives and responsibilities within the management system. Finally in the fifth chapter presents the conclusions and recommendations that We can get when I finished this work