Propuesta de un modelo para las asignaturas de Práctica de Servicio Comunitario 1 y 2 que integren prácticas alineadas al perfil académico de los estudiantes de la carrera de Hospitalidad y Hotelería de la Universidad de Cuenca

Abstract

This intervention project aims to develop a proposal for a comprehensive model for the implementation of the subjects of Community Service Practice 1 and 2, which integrates activities aligned with the graduation profile of the students of the Hospitality and Hospitality career of the University of Cuenca. The research was carried out with a qualitative approach, through a review of documents and records provided by the Hospitality and Hospitality Career Directorate and the Coordination of Linkage with Society of the Faculty of Hospitality Sciences. In addition, semi-structured interviews were applied to administrative staff, teachers and students selected for convenience. The information collected was processed through discourse analysis with the Atlas.ti 23 software (inductive-deductive coding) and subsequently analyzed through narrative analysis. The results showed a weak connection between some linking projects and the graduation profile, due to the poor communication between tutors and students, the lack of follow-up to the activities developed and the low student motivation. Based on these findings, a model was designed that establishes general guidelines for the management of Community Service Practice subjects, which was validated with students to respond to the expectations of the actors involved. It is concluded that the proposed model contributes to improving student satisfaction and optimizes the management of pre-professional internships in the Hospitality and Hospitality career.