Manual de Revenue Management aplicado a hoteles de dos y tres estrellas de la ciudad de Cuenca

Abstract

In Cuenca city, two and three star hotels usually do not have enough trained human talent or material and economic resources, to invest in marketing strategies to increase their sales. So, they have the need to increase their income without incurring high cost. To meet this need, a Revenue Management Manual applied to two and three star hotels in Cuenca city is presented, which aims to disseminate information and guide the implementation of strategies focused on increasing income level. The Manual presents four strategies: to raise the occupancy level of the hotel, to increase average rate, to make room inventory more flexible, which increase the income per available room (RevPAR), and to seek advice on Revenue Management, which helps in the correct implementation of the first three strategies.