Análisis de la incidencia del clima organizacional en el desempeño laboral de un Instituto Superior Tecnológico de la ciudad de Cuenca, durante el periodo marzo - agosto 2024

Abstract

This research aims to identify the organizational climate in a Higher Technological Institute and analyze its impact on the work performance of teaching and administrative staff. For this purpose, we used a methodology based on developing and applying two questionnaires corresponding to the study variables was used. The evaluation of the organizational climate was carried out following the nine dimensions proposed by Litwin and Stringer, which cover the factors of structure, responsibility, reward, challenges, relationships, cooperation, standards, conflict, and identity. The job performance was analyzed through a 180° evaluation that included assessment by superiors, peers, and self-evaluation. Additionally, this study helped identify and evaluate the functions, general and specific competencies required for each position. The results showed that the institute's general organizational climate is perceived as neither strong nor weak. Regarding job performance, the teaching staff was placed in the outstanding and competent category, while the administrative staff reached a level considered good. These findings show that organizational climate does influence job performance, although with different levels of intensity. Based on the results, an improvement plan is proposed to strengthen the organizational climate and promote continuous improvement, thus contributing to achieving institutional objectives.