Browsing by Author "Lazo Gomez, Evelyn Odalis"

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    Revisión documental para la implementación de Normas ISO 9001 en las clínicas dentales ecuatorianas
    (2023) Serrano Piña, Paola Andrea; Leon Loja, Emily Juleisy; Lazo Gomez, Evelyn Odalis; Bravo Calderón, Manuel Estuardo; Armijos Idrovo, Silvana Graciela
    A Quality Management System is the part of the management system that focuses on achieving quality-related results. The ISO 9001 series quality management system standard accredits the ability of organizations to offer products or services that meet customer requirements and applicable regulations. The objective of this work was to collect information about the implementation of ISO 9001 standards in Ecuadorian dental clinics. A review of the available literature was carried out, using the PubMed, Google Scholar, and Scielo databases, including studies in English and Spanish reported from 2018 to 2022; Those repeated studies that were found within the search engines and non-competent studies to our analysis were excluded. The results showed a positive overview of the application of ISO standards in organizations from different areas,