Browsing by Author "Burguan Garcia, Daniela Nicole"

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    Implementación de un sistema de gestión de inventarios para el departamento de housekeeping en el hotel Posada del Ángel, Cuenca - Ecuador
    (Universidad de Cuenca, 2025-03-07) Burguan Garcia, Daniela Nicole; Choez Reinoso, Mayerly Elizabeth; Ávila Vinueza, Tania Lorena
    The main objective of this intervention project is the implementation of an inventory management system for the housekeeping area at the Posada del Ángel hotel; and it is developed considering three fundamental stages: diagnosis, proposal and validation. In the initial diagnostic phase, tools such as observation and case study were used to identify existing deficiencies in inventory management. Once this information was obtained, procedure manuals were developed in order to optimize inventory management in the departments involved. Likewise, the implementation of an ABC system was proposed to streamline stock control according to the specific needs of this sector. With this control mechanism, the necessary matrices were proposed to carry out responsible and controlled management according to the different classifications of the ABC system. Finally, socialization was carried out for the implementation of the procedures designed through training with the actors involved; that is, the housekeeping and reception staff, in order to ensure its proper functioning. It is expected that this intervention will contribute significantly to improving the efficiency and effectiveness in inventory management in the housekeeping department of the Posada del Ángel hotel.