Diseño e implementación de un asistente virtual para facilitar el acceso a geoinformación a través de una infraestructura de datos espaciales (IDE)

Abstract

The present degree project ”Design and Implementation of a Virtual Assistant to facilitate access to geoinformation through a Spatial Data Infrastructure (SDI)” focuses on developing a Virtual Assistant that enhances access and usage of geoinformation related to territorial planning in Cuenca, Azuay, Ecuador, through the UCuenca SDI. The research is based on the context of the UCuenca SDI, which gathers geospatial data from various sources for users with different levels of expertise, ranging from technical knowledge in territorial planning to ordinary citizens lacking such understanding. The Rasa Open Source framework was employed, using natural language processing and machine learning techniques to create a new geoinformation knowledge schema for training the Virtual Assistant with specific data from Cuenca, including technical terms and local jargon. The interface design focused on user-friendliness and considered various communication methods, such as text and voice. The objective is to provide an interactive and efficient experience, facilitating access to geospatial information and contributing to the goals of the main project ”Virtual Assistants as a contribution to citizen participation processes in development and territorial planning plans” (IDE AV-PPGIS). This aims to provide organized and personalized information about territorial planning to citizens, improving governance and democratizing territorial information.