Percepción del cuidado y autocuidado de trabajadores en el ámbito de movilidad humana en el Gobierno Autónomo Descentralizado del Cantón Cuenca, en el periodo marzo - agosto 2022

Abstract

In Ecuador since 2015 there has been an important migratory wave caused by the humanitarian crisis in Latin America, causing the activation of measures by different national and international organisations that seek rights, as Agreda et al. (2021) refers, as a result of this, vacancies were opened for professionals in the area of human mobility, with implications of extensive workload and job instability, which could lead to job burnout characterised by emotional fatigue and burnout; this can be foreseen from the salutogenic approach. This qualitative study with a phenomenological design has a descriptive scope and was developed with the projects of the Autonomous Decentralised Municipal Government (GAD) of the canton of Cuenca, with the participation of the coordinators and working groups, who have worked for at least twelve months in direct contact with people in a situation of human mobility, with the aim of identifying the perceptions of care and self-care practices, both institutional and personal, of the project workers' teams; The aim was to describe them from a salutogenic approach in order to understand their effects on municipal workers. The information was obtained through semi-structured interviews and a focus group, where workers expressed the implementation of group support practices, mostly by self-management, however, they recognise symptoms of job burnout, burnout, empathy burnout and job depersonalisation as persistent situations in their work environment due to work overload and instability and the absence of spaces for decompression.