Propuesta de mejora del clima y desempeño laboral a partir de la gestión de procesos de talento humano en la empresa Daveros

Abstract

The purpose of this integrative project is to design a proposal to improve the work climate and performance based on the management of human talent in Daveros, a textile company dedicated to the manufacture of uniforms, characterized by its empiricism and subjectivity in decision making, which has led to inefficiency due to misinterpretation and disorganization. Therefore, the usefulness of this integrative project lies not only in the ability to generate a sustainable competitive advantage to Daveros, which is within a sector characterized by prioritizing productive operability and financial profitability, but also in generating motivation to transform the way this company acts in the management of its human capital. The research starts from a situational diagnosis by means of a transversal descriptive analysis and with primary source data collection (prospective) through a non-probabilistic sampling that has evidenced negligence in measuring the performance and climate of Daveros. On the other hand, an in-depth interview with the general manager, which justifies the non-existence of processes in addition to the intention to improve. Based on this, a proposal is developed regarding the management of human talent processes based on competencies, including a dictionary of competencies and behaviors, job descriptions, elaboration of human talent processes, 180° performance evaluations and a strategic improvement plan.