Evaluación y análisis del clima organizacional y satisfacción laboral en la empresa pública. Caso EMOV EP; en el cantón Cuenca, administración 2019

Abstract

This article aims to analyze the organizational climate and job satisfaction existing in the Public Company of Mobility, Traffic and Transport, EMOV EP in the canton of Cuenca. The emerging research due to the need to improve and strengthen the parameters of reference to personnel management in municipal public institutions, contribute to the company to obtain a situational context of it, which will require taking measures to generate a prestigious environment. in the sector. Also, it intends to provide an academic contribution giving the possibility for new case studies that cover organizational behavior. Using a quantitative methodological procedure with the main survey tool using an analysis technique based on descriptive statistics and multiple regression, the results indicate the existence of a good organizational climate and somewhat satisfied job satisfaction, employee claims based on aspects positives such as being proud of their success and being satisfied with the work they have; on the contrary, aspects to improve are adhered to, such as the performance reward system and dissatisfaction with benefits due to the lack of promotion opportunities offered by the company. The correlation analysis indicates a positive relationship of the explanatory variables for the organizational climate and job satisfaction. Finally, the analysis with the hierarchical regression shows a significance of the models, which improves the prediction of the climate and job satisfaction. In the same way, the model is tested using the crossing between dependent and predictor variables, finding the factor "satisfaction with benefits" is the component of job satisfaction that an explanatory mayor provides to the organizational climate and that the "rewards" dimension of the organizational climate It is the element that offers the greatest explanatory contribution to job satisfaction