Análisis de riesgos del sistema de calidad período 2016-2017 en la planta de tapizado de la empresa Carpintería y Tapicería Internacional CTIN, basado en normas ISO 9001 e ISO 31000

Abstract

Carpintería y Tapicería Internacional Ctín. looking to stay and maintain its quality management system based on the ISO 9001-2015 model, it has been necessary to take on adjustments, one of the most important is to analyze the risks and opportunities for this system. This project mainly seeks to assess the level of exposure to risks and opportunities related to quality management, determining for this a methodology based on the principles of risk management established in the ISO 31000-2009 standard, the corresponding requirements standards of the ISO 9001-2015, the method of analysis of the weighted PEST organizational context and the analysis methodology of the expected mode of failure AMEF. The scope of this project is focused on the upholstery plant, this is part of the business unit of Carpintería y Tapicería Internacional Ctín., which is also part of the Colineal Group's business holding group, showing the results that this business unit is findingin an average level of risk in the external environment as in the internal one. Also within the operational context, even knowing that there are risks, it was also possible to identify clear opportunities to support the achievement of the objectives. This integrated project propose different alternatives for actions to deal with risks and take advantage for opportunities; some of which have already been implemented by the company.