La responsabilidad social empresarial enfocada en las empresas de manejo de residuos sólidos de la provincia del Azuay. Propuesta de diseño de plan de responsabilidad social empresarial para la Empresa EMAC. Periodo 2015-2016

Abstract

The goal of the following research project is to analyze the degree of application of the model of management of Corporate Social Responsibility (CSR) in entities in charge of solid waste management in the province of Azuay. Additionally, through this work, a CSR plan for the Municipal Public Company for the Cleanliness of Cuenca (EMAC-EP for its acronym in Spanish) is proposed. To carry on with the analysis of CSR in the companies belonging to the sector of solid waste management, the model of indicators ADEC-Ethos 2009 was applied. This methodology consists of a questionnaire of 120 queries which evaluate 39 indicators in CSR-related themes. Once the questionnaire was applied to the entities under study and after performing the tabulation and analysis of results; it was determined that: all of the three companies that shape the sector apply CSR criteria in their activities, chiefly in environmental care related aspects; nevertheless, it was also concluded that, it does not exist a vision of CSR as a model of integral management for all the activities of an organization. Finally, a private analysis for the EMAC-EP company was carried out, through which a CSR plan, with strategies that will allow this institution to improve the handling of Corporate Social Responsibility in all of its processes, was proposed.