Propuesta de aplicación de la metodología Six Sigma para el proceso de envasado de la leche en funda. Caso: Lácteos San Antonio C.A. sucursal Cuenca

Abstract

This thesis was made in the company Lácteos San Antonio C.A. in Cuenca city, better known by its commercial name Nutri Leche. The first chapter is about the history of the company, since its inception in Cañar province and its evolution as a dairy company to the present, making a general review of its main industrial processes and supply of products. In the second chapter shows six-sigma's generalities as an innovative process methodology, dating back to its inception, detailing each of its five phases and the most frequently used tools and the benefits is achieved with their application and the parties involved to the success of the project. The third chapter explains how is currently handled the aseptic packaging process in company for the manufacture of its flagship product: milk polyethylene bag. The fourth chapter is about the taking of information for later analysis and quantification of the problem, reducing process variability and the application of Six Sigma for scheduled, controlled and continuous improvement plan. In the fifth chapter, is exposed the project findings and recommendations to improve aseptic packaging, as well as the findings in the process, which can become opportunities for improvement.