Evaluación del desempeño laboral y propuesta de mejoramiento, utilizando el método 360° en el personal del área administrativa del Hospital Militar de Cuenca, período 2014-2105

Abstract

This research work is performed in order to obtain a diagnosis of job satisfaction of administrative staff in public health institutions in relation to the evaluation method currently used, the same as a field investigation was conducted, so that the results indicate what is the current situation with the evaluation system applying entity, and that such research analysis as a basis for adopting a new technique of stable evaluation for all staff of public health institutions, and thus make the proposal Application of the method of evaluation of 360 ° in the administrative area of the Military Hospital, and other public and private hospitals if required; according to their job skills on the job, and to compare previous and current results, to implement corrective measures, identifying new factors, weaknesses, threats and needs of staff, based on the analysis. The importance of the proposed method is that the evaluation ratings no longer depend solely on the head as it is done today, but the rating is effected through all the people around them as bosses, peers, subordinates, customers and internal suppliers / external, and his own self-assessment, ie the evaluators will be people who constantly frequenting the evaluated.