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Please use this identifier to cite or link to this item: http://dspace.ucuenca.edu.ec/handle/123456789/37897
Title: A quality in use model for ambient assisted living (AAL) systems
Other Titles: 
Authors: Erazo, Lenin
Illescas Peña, Lourdes Eugenia
Cedillo Orellana, Irene Priscila
Keywords: AAL
Ambient assisted living
Quality in use
Quality model
Quality of context
metadata.dc.ucuenca.areaconocimientofrascatiamplio: 5. Ciencias Sociales
metadata.dc.ucuenca.areaconocimientofrascatidetallado: 5.4.1 Sociología
metadata.dc.ucuenca.areaconocimientofrascatiespecifico: 5.4 Sociología
metadata.dc.ucuenca.areaconocimientounescoamplio: 03 - Ciencias Sociales, Periodismo e Información
metadata.dc.ucuenca.areaconocimientounescodetallado: 0314 - Sociología y Estudios Culturales
metadata.dc.ucuenca.areaconocimientounescoespecifico: 031 - Ciencias Sociales y Ciencias del Comportamiento
Issue Date: 2021
metadata.dc.ucuenca.volumen: Volumen 1388
metadata.dc.source: Communications in Computer and Information Science
Publisher: Springer Science and Business Media Deutschland GmbH
Ambient Assisted Living (AAL) aims to improve the people’s quality of life, especially vulnerable groups, with the support of information technologies, increasing the autonomy, self-confidence and mobility of the users in their daily activities. Hence, it is essential to know the end-user's opinion about the perceived quality when using an AAL system in terms of the degree of satisfaction of their real needs and achieved objectives. However, since AAL is a relatively new domain, existing quality models are limited, with an incomplete set of attributes and metrics. Therefore, this research proposes a quality in use model for AAL systems focused on the followings characteristics: effectiveness, efficiency, satisfaction, freedom from risk, and context coverage; and their corresponding metrics adjusted to the AAL domain. Finally, the proposed model has been applied as a guideline during the evaluation of an intelligent pillbox. The results of this application have proven that this model is a valuable tool for evaluating the results and effects of using an AAL system from the perspectives of either a primary user (e.g., elderly people, people with special needs, patients) or a secondary user (e.g., family, caregivers). Consequently, it identifies essential aspects that contribute to improving the quality of those systems.
URI: https://reader.elsevier.com/reader/sd/pii/S1877050917317647?token=D6465345A2D7EF08A39D1F1735729F3652CA1E323C4F224644ABD65A5199FE22E9E08C4D9F9C6DBC10D59069C7005713&originRegion=us-east-1&originCreation=20220131154448
metadata.dc.ucuenca.urifuente: https://icat-conferences.org/icat2020/
ISBN: 978-303071502-1
ISSN: 1865-0929
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