Hotelería-Pregrado

Permanent URI for this collectionhttps://dspace-test.ucuenca.edu.ec/handle/123456789/57

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Aplicación de la guía de buenas prácticas para turismo sostenible versión 2005, bajo los protocolos de bioseguridad: caso Hotel Raymipampa
(Universidad de Cuenca, 2021-08-16) Fárez Yunga, Gladys Sarbelia; Bermeo Orellana, William Omar; Quintero Maldonado, David Fernando
Sustainable development is a topic that over the years has been gaining importance within today's society, mainly in the tourism sector due to its direct impact on nature and the cultural aspects of populations. The guide to good practices is an instrument of great importance when analyzing hotels and their commitment to sustainability, in addition to taking into account that establishments beyond being sustainable must comply with biosecurity protocols in the face of theexisting pandemic. The methodology that has been used is a descriptive research on the current situation of the hotel, using as a technique a survey that was addressed to the management part of the company and that also contained information based on the Guide of Good Practices for sustainable tourism of the Rainforest Alliance in its 2005 version, which gives us indicators that must be evaluated, and in the eventof non-compliance they must be applied for sustainable development. Currently the Hotel Raymipampa meets several indicators requested by the guide,being a strong point the environmental field because compliance with these pointshelps the company to reduce its costs while contributing to the environment. On the other hand, there are the business and cultural fields, which despite applying certain compliance indicators, is low.
Diseño de un manual de producción más limpia con la aplicación del protocolo de bioseguridad para el Hotel Italia de la ciudad de Cuenca
(Universidad de Cuenca, 2022-02-14) Zumba Espinoza, Fanny Alexandra; Molina Díaz, María Augusta
The purpose of this project is to design a Cleaner Production manual for the Hotel Italia, respecting the biosafety protocol in force in the country, based on the current situation and taking into account the needs of the establishment in terms of environmental. For the development of this work, several visits were made to the establishment that They allowed us to have a broader vision of both the successes and the failures that has the organization in environmental matters. Through interviews, data was collected on the Current situation of Hotel Italia. The project consists of three chapters in which it is exposed relevant information about the hotel and the basic aspects that make up a manual of Cleaner Production, as well as the alternatives that can be used within the organization. During the development of each chapter several bibliographic sources have been reviewed, such as: books, manuals, essays, degree works, among others that have served as reference to support the information set forth in this document. The basic foundation for perform the analysis of the current situation of the establishment is the "Guide to Good Practices for Sustainable Tourism” developed by the Rainforest Alliance. This guide has relevant information about the actions that a company should develop to be sustainable. On the other hand, the final chapter is the result of the bibliographical research developed in the first chapter and the analysis carried out in the second chapter. The proposals have been designed based on the reality of the organization and the aspects that require a immediate intervention. With the application of this manual the establishment will improve its processes and therefore the results. All strategies are attached to the current circumstances in the tourism sector due to the pandemic. Keywords: Cleaner Production, biosafety, processes, environmental responsibility, hospitality, sustainable tourism, COVID – 19
Estudio comparativo de la aplicación de buenas prácticas de turismo sostenible en hoteles cuatro estrellas del Centro Histórico de la ciudad de Cuenca-Ecuador que cuentan con la insignia “Cuenca Biosegura y Sostenible”. Caso: Hotel El Conquistador, Hotel Los Balcones y Hotel Santa Lucía
(Universidad de Cuenca, 2022-10-21) Arcentales López, María Augusta; Rea Ruiz, Karen Ivonne; Molina Díaz, María Augusta
The Covid 19 pandemic affected many tourist establishments because people no longer wanted to or could not travel, therefore, the Tourism Foundation for Cuenca and the Ministry of Tourism created the "Cuenca Biosafe and Sustainable" badge with the aim of reactivating this sector. This degree work aims to comparatively study the application of sustainable tourism good practices in four-star hotels in the Historic Center of the city of Cuenca-Ecuador that have the badge "Cuenca Biosafe and Sustainable". Case: Hotel El Conquistador, Hotel Los Balcones and Hotel Santa Lucía. First, the background and characteristics of the badge will be known, and then diagnose the current reality of the aforementioned establishments based on the sustainable tourism good practices of the Rainforest Alliance version 2005. Finally, a thorough comparison will be made between the three hotels using bar charts.
Estudio comparativo de la aplicación de buenas prácticas de turismo sostenible en las hosterías Peñón de Cuzay y Arhaná Hostería & Resort del cantón Gualaceo. 2021
(Universidad de Cuenca, 2022-03-25) Carabajo Sinchi, Mónica Priscila; Guerrero Enríquez, Johanna Elizabeth; Galarza Torres, Marcela Alexandra
Today, tourist accommodation establishments play a important for tourists, since they do not only seek to acquire a service that provides them security and rest, but also that the activities developed within them help preserve the environment. For this For this reason, it is important that establishments carry out adequate management sustainable in the areas: business, socio-cultural and environmental. The purpose of this degree work is to carry out a comparative study of the application of good practices of sustainable tourism in the Peñón inns of Cuzay and Arhaná Hostería & Resort of the Gualaceo Canton and through a diagnosis of the three areas, proposals for improvement will be made that allow generate profitability for establishments while collaborating with the development of the local community and take care of the environment. Keywords: sustainability, inn, environmental, socio-cultural, business, good practices, biosafety.
Estudio de la aplicación de buenas prácticas de turismo sostenible en el Hostal Posada del Ángel de la ciudad de Cuenca y propuesta de mejora. 2019
(2020-07-01) Chimbo Pillacela, Jessica del Rocio; Juca Nieto, Ana Lucía; Galarza Torres, Marcela Alexandra
Nowadays, tourism has evolved in an astonishing way worldwide; so different branches of tourism such as hospitality are concerned with innovating and trying to eradicate ancient technologies that in one way or another harm the environment, they seek to obtain improvements in their economy, while helping the planet; because at present the tourist is also looking for different services that contribute to recreation and conservation activities but that is not environmentally harmful. Different industries including the hotel business, try to promote sustainability by following three fundamental pillars that are business, social and environmental, with the idea of obtaining an economic improvement, without putting aside the experiences that the client wants to live thus exceeding their expectations while minimizing pollution. The graduation work has been carried out on the basis of theRainforest Alliance Guide to Good Practices for Sustainable Tourism; Posada Del Angel, located in the city of Cuenca; establishment in which the three fundamental pillars found in the guide Will be analyzed, thus providing sustainable alternatives for each aspect, so that the establishment can take them as guidelines. Keywords: environment, hospitality, sustainability, business, social, environmental, Guide to Good Practices for Sustainable Tourism Rainforest Alliance, hostel, alternatives.
Exploración de la inmersión del consumo de un servicio de alojamiento, modelo glamping con participación comunitaria en la parroquia Nulti-Cuenca, Ecuador, 2022-2023
(Universidad de Cuenca, 2023-10-18) Narea Jadán, Viviana Mariana; Puma Quinde, Verónica Isabel; Serrano López, Ana Lucía
Hosting services are tailored to meet the diverse needs of consumers, which are based on their personal preferences and criteria. This project focuses on analyzing consumer preferences in relation to accommodation services, especially in the post-COVID-19 context. Guests seek safety, connection with nature and demonstrate greater awareness about environmental care and sustainability. To meet these requirements, the concept of Glamping has been proposed as an ideal option. An analysis of the preferences of this model is carried out in the parish of Nulti-Cuenca, taking advantage of the potential that this community offers. The importance of community participation in the project and the future benefits it can generate is highlighted. The methodological approach used is mixed, combining interviews with the key actors of the parish and surveys of potential consumers of the product. These stages are fundamental to explore consumption preferences and achieve the main objective of study. This intervention project is divided into three main phases. First, the tourist structure of the parish is identified through semi-structured interviews. Then, preferences are analyzed through surveys, which allows to create a management model based on the theory of organizational behavior. Finally, strategies are established to improve these models and a marketing plan aimed at a specific target public is proposed, according to the results obtained. Keywords: implementation, glamping, accommodation, sustainable tourism, Nulti
Propuesta de acciones sostenibles basadas en la Norma Smart Voyager Express – Hospedaje y la guía de buenas prácticas de turismo sostenible Rainforest Alliance 2005. Caso: Hostal Atenas de Cuenca, Ecuador
(Universidad de Cuenca. Facultad de Ciencias de la Hospitalidad, 2026-03-04) Pachar Muñoz, Marcela Estefania; Urgilés Contreras, Diana Paola
The tourism and hotel field is closely linked to sustainable practices, due to this, a proposal of sustainable actions aimed at improving the business, socio-cultural and environmental areas of the Atenas Hostel in Cuenca, Ecuador, is presented, based on the criteria established by the Smart Voyager Express Accommodation Standard and the Rainforest Alliance Sustainable Good Practices guide of 2005. The objectives of this proposal are to present various sustainable actions that help reduce its ecological footprint, improve the operational efficiency of the establishment and promote sustainable tourism. This proposal seeks to position Hostal Atenas as a benchmark for responsible tourism in its category in the city of Cuenca, Ecuador.

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