Hotelería-Pregrado

Permanent URI for this collectionhttps://dspace-test.ucuenca.edu.ec/handle/123456789/57

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Browsing Hotelería-Pregrado by Subject "Medio Ambiente"

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    Propuesta de desarrollo de una aplicación metodológica de indicadores internacionales de responsabilidad social empresarial como apoyo a la categorización de establecimientos hoteleros. Caso Azogues- Ecuador
    (2018) Cajas Toalongo, Jenny Yolanda; Quizhpi Narea, María Fernanda; Freire Chaglla, Segundo Amador
    The social impacts and environmental problems have been ignored by the human being, until reaching a critical limit; generating negative consequences; for what is currently working to mitigate them. Corporate Social Responsibility (CSR), as a global trend, which considers a new strategic vision that organizations acquire for the application of methods in work placements and practices The present research was formulate with the aim of contributing with methodological tool focused on the analysis of relevance of the indicators comprised in 5 worldwide organizations, which are contributing with useful guidelines in order to help companies to fulfill the CSR objetives. Once the tool was formulated, an analysis of verification was carried by applying i ton hotelier institutions form Azogues city and on interested groups (stakeholders). The obtained results showed that 6 evaluation subjects, 30 indicators and 140 CRS variables can be applied. Furthermore, once the evaluation methodology was constucted the institutions got the “D” category in CSR. Applying the CSR selected indicators, they can be taken as a guide by the lodging institutions to be proven in other territories and reach the CSR categorization.
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    Propuesta para la implementación de un Sistema de Gestión Ambiental (SGA) según la ISO 14001 versión 2015 aplicado al hotel Four Points by Sheraton Cuenca 2018.
    (2018) Alvarez Alvarado, Ruth Orfelina; Remachi Morocho, José Félix Antonio; Galarza Torres, Marcela Alexandra
    Currently in the hotel industry, the issue of sustainability and the impacts it generates on the environment has become a matter of international interest, especially when providing tourism products and services. In the city of Cuenca, the tourism and hotel sector is constantly growing, which has allowed the introduction of an international hotel brand, such as Four Points by Sheraton Cuenca, a brand recognized worldwide for its excellence when providing products and services; since it has quality standards in all procedures with the objective of obtaining the satisfaction of the guest; since it is new in the city and it is in operation recently, it is necessary to analyze its environmental management, in order to determine actions that go against the environment; therefore, being able to consolidate a sustainable operation with technical processes in each one of the departments of the hotel, which will allow the saving of resources such as water, energy, among others. The analysis will be based on the international standard for environmental management ISO 14001 version 2015, focusing on the 22 standard improvement points, being the key to the management of a sustainable hotel model. In the analysis, it will be possible to know the environmental impacts that the hotel sector may cause, and to determine how simple actions of improvement and daily management can help to embark on the road towards a sustainable hotel industry