Guía de implementación de gestión del riesgo para la Empresa Eléctrica Regional Centro Sur

Abstract

This work presents a risk management implementation guide for the Empresa Eléctrica Regional Centro Sur C.A., which, due to its development in the public sector, exposes itself to internal and external factors and influences that may endanger its missionary and strategic objectives. Therefore, it was considered a strategy adapted to the context of the organization, which proposes a comprehensive and systematic approach to risk management, through: principles, a management framework, and processes for risk management and its treatment. This study is of an academic nature, which excludes the elaboration of a practical case that, by containing sensitive information, would expose vulnerabilities to the electric sector. This document consists of the theoretical basis of the standards: ISO 31000, ISO 9001, in order to explain their use in the risk management implementation guide for CENTROSUR. The ISO 27001 and ISO 37001 standards are also presented in order to exemplify the support that can be received from specific standards, to give more clarity to risk management. A brief overview of the Empresa CENTROSUR is presented, its guiding elements, its process map, its legal and regulatory framework, and other aspects which will allow the reader to have a general idea of the organizational context to which it will apply Risk management. Finally, conclusions and recommendations are presents for the author to be considered by readers and future implementers of a culture where the risk is managed.