Evaluación de la aplicación de normas y protocolos de atención integral del adulto mayor en las Centros de Salud de Llacao y El Valle Cuenca 2015

Abstract

Background: Aging has unique physical, psychological and cultural features that depending on the access of people of the third age determines their level of autonomy and independence as well as the way and quality of life and can generate protective processes that conserve their health or dangerous processes causing you chronic diseases - degenerative, demanding health care, promoting care and self-care; early disease diagnosis, the prevention of health problems, training or education to change lifestyles, the handling of the determinants of health that improve their quality of life, are components that make up the programme of care the elderly which the Ministry of public health of Ecuador.

Objective: Objective: To evaluate the application of the standards and protocols of care of the elderly in the Valley and Llacao health centers. Basin 2015.

Methodology: The study was descriptive, in which we investigated the application of standards and protocols for the comprehensive care of the elderly. The sample was 99 adult older users and 20 professional of the health Valley and Llacao centres.

Quantitative techniques such as the structured interview health workers and users, qualitative techniques as the focus group to gather perceptions of the quality of care provided both the elderly and health provider was used to gather the information. The processing was carried out in the program SPSS 16 for the creation of a database and the presentation in the Excel and Word 2010 programs; for the analysis used the descriptive statistics using frequencies and percentages.

Results: The research results show that 100% of the staff expressed that you meet some components of the program in a comprehensive way; 16% of new personal income also express that they do not know the program, which affects the level of compliance with the standards of care and satisfaction of the elderly, the program met partially and not comprehensively investigated health centers in. The quality of care is perceived as good for 25% of older adults, 1% qualify it as satisfactory and 24% as a regular in the Centre of the Valley Health; in the Llacao Health Center 27% said to be good, 20% satisfactory and just 2% mentioned that care is regular Conclusions: The lack of implementation of the Protocol to attention of the program the adult greater is related to the time of service; the lack of understanding of the components of the program, availability of resources, results media and lack of work processes that ensure the sustainability of the program.